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      Handbuch Changemanagement im Krankenhaus : 20-Punkte Sofortprogramm für Kliniken 

      Marktorientierte Ausrichtung und Gestaltung aller Klinikaktivitäten

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      Publisher: Springer Berlin Heidelberg

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          The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach

          Evangelos Grigoroudis, Charalambos Litos, Vassilis A. Moustakis … (2008)
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            Marketing

            Heribert Meffert, Christoph Burmann, Manfred Kirchgeorg (2015)
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              Krankenhausmarketing

              Jürgen Ennker, Detlef Pietrowski (2009)
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                Publication date (Print): 2017
                Publication date (Online): November 25 2016
                Pages: 445-473
                DOI: 10.1007/978-3-642-20362-6_32
                SO-VID: 2b186721-8e14-4f65-9d85-6050a21b8a6a
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