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      Six Sigma 

      Six Sigma als Projektmanagement für höhere Kundenzufriedenheit und bessere Unternehmensergebnisse

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      Springer Berlin Heidelberg

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          Analyse der Kosten des Qualitätsmanagements

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            Book Chapter
            2007
            : 45-99
            10.1007/978-3-540-48593-3_3
            b65f4ec7-2551-4303-bfda-cbd8face1133
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