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Krisenmanagement in der Mediengesellschaft
Die Krisenkommunikation von Organisationen Ansätze, Ergebnisse und Perspektiven der Forschung
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Most cited references53
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Reframing Crisis Management
Judith A. Clair, Christine M Pearson (1998)
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Helping Crisis Managers Protect Reputational Assets
Sherry J. Holladay, W Timothy Coombs (2016)
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DISASTER CRISIS MANAGEMENT: A SUMMARY OF RESEARCH FINDINGS
E Quarantelli (1988)