Helping Crisis Managers Protect Reputational Assets

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Most cited references 14

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Choosing the Right Words

W Timothy Coombs (2016)

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Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication

W Timothy Coombs, Sherry J. Holladay (1996)

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An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation

W Timothy Coombs (1998)

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Author and article information

Journal

Title: Management Communication Quarterly

Abbreviated Title: Management Communication Quarterly

Publisher: SAGE Publications

ISSN (Print): 0893-3189

ISSN (Electronic): 1552-6798

Publication date Created: August 15 2016

Publication date (Print): August 15 2016

Volume: 16

Issue: 2

Pages: 165-186

Article

DOI: 10.1177/089331802237233

SO-VID: a6577626-3eef-4699-ac81-a5aa45e137ad

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