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Kundennähe von Industriegüterunternehmen
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Author(s):
Christian Homburg
Publication date
(Print):
1998
Publisher:
Gabler Verlag
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Book
ISBN (Print):
978-3-409-23189-3
ISBN (Electronic):
978-3-663-10589-3
Publication date (Print):
1998
DOI:
10.1007/978-3-663-10589-3
SO-VID:
a5ea25ce-1324-431f-be01-02cee2de8012
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Book chapters
pp. 1
Einleitung
pp. 7
Grundlagen der Untersuchung
pp. 68
Konzeptualisierung und Operationalisierung von Kundennähe
pp. 128
Auswirkungen und organisationale Determinanten von Kundennähe
pp. 208
Zusammenfassende Bewertung der Untersuchung
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