- Record: found
- Abstract: not found
- Book Chapter: not found
Management industrieller Dienstleistungen
Einführung und Grundlagen des Managements industrieller Dienstleistungen
other
Read this book at
There is no author summary for this book yet. Authors can add summaries to their books on ScienceOpen to make them more accessible to a non-specialist audience.
Related collections
Most cited references25
- Record: found
- Abstract: not found
- Book: not found
Explorations in Quality Assessment and Monitoring
A Donabedian, Donabedian A., A Donabedian (1980)
- Record: found
- Abstract: not found
- Book: not found
Service management and marketing – a customer relationship management approach
C Gronroos, C. GRÖNROOS (2000)