Home
DrugRxiv Drug Repurposing Network Medicine
REPO4EU Meet the team Drug Repurposing Research Collection Conference
Blog
Register Dashboard
Search
Home
DrugRxiv Drug Repurposing Network Medicine
REPO4EU Meet the team Drug Repurposing Research Collection Conference
My ScienceOpen

Register Dashboard
Search
28
views
22
references
 Top references
cited by
1
    
0 reviews
 Review
0
comments
 Comment
0
recommends
+1 Recommend
0 collections
    0
    shares
      2,353
      similar
       All similar
      • Record: found
      • Abstract: not found
      • Book Chapter: not found
      Dienstleistungsqualität 

      Qualitätssicherung im Dienstleistungsmarketing — eine Einführung in die theoretischen und praktischen Probleme

      other
      Author(s):
      Publication date (Print):
      Publisher: Gabler Verlag

      Read this book at

      Publisher
      Buy book
      Bookmark
          There is no author summary for this book yet. Authors can add summaries to their books on ScienceOpen to make them more accessible to a non-specialist audience.

          Related collections

          Most cited references22

          • Record: found
          • Abstract: not found
          • Article: not found

          The Service Encounter: Diagnosing Favorable and Unfavorable Incidents

          Mary Bitner, Bernard Booms, Mary Tetreault (1990)
          Article 0 comments Cited 545 times – based on 0 reviews     Review now
            Bookmark
            • Record: found
            • Abstract: not found
            • Article: not found

            A Service Quality Model and its Marketing Implications

            Christian Grönroos (1984)
            Article 0 comments Cited 310 times – based on 0 reviews     Review now
              Bookmark
              • Record: found
              • Abstract: not found
              • Article: not found

              A Conceptual Model of Service Quality and Its Implications for Future Research

              A Parasuraman, Valarie A. Zeithaml, Leonard Berry (1986)
              Article 0 comments Cited 208 times – based on 0 reviews     Review now
                Bookmark
                All references

                Author and book information

                Book Chapter
                Publication date (Print): 1995
                Pages: 19-46
                DOI: 10.1007/978-3-322-99411-0_1
                SO-VID: 4b04650d-3638-4e17-be3a-87884c0a3e45
                History

                Data availability:

                Comments

                Comment on this book

                Book chapters

                Similar content2,353

                See all similar

                Cited by1

                See all cited by