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Handbuch Krisenmanagement
Krisenkommunikation und Media Relations
other
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Most cited references76
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Framing: Toward Clarification of a Fractured Paradigm
Robert M. Entman (1993)
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Media Discourse and Public Opinion on Nuclear Power: A Constructionist Approach
William A. Gamson, Andre Modigliani (1989)
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Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory
W Timothy Coombs (2007)