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Handbook of Social Media Management : Value Chain and Business Models in Changing Media Markets
Managing New(s) Conversations: The Role of Social Media in News Provision and Participation
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Participatory Journalism
Jane B. Singer, Alfred Hermida, David Domingo … (2011)
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Interactivity reexamined: A baseline analysis of early business web sites
Louisa Y. Y. Ha, E. James (1998)