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      Dienstleistungen im Gesundheitssektor 

      Gemeinsamkeiten zur Sachgüterproduktion suchen oder Dienstleistungsbesonderheiten (über-)betonen? – Perspektiven für die Produktivitätsforschung

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      Publisher: Springer Fachmedien Wiesbaden

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          Gemba kaizen: a common sense, low cost approach to management

          M. Imai, Imai, M. Imai (1997)
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            Japanische Erfolgskonzepte : KAIZEN, KVP, Lean Production Management, Total Productive Maintenance Shopfloor Management, Toyota Production Management, GD 3– Lean Development

            Franz J. Brunner (2011)
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              Dienstleistungsmarketing: – Grundlagen – Konzepte – Methoden

              H Meffert, H. Meffert (2009)
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                Publication date (Print): 2014
                Publication date (Online): February 27 2014
                Pages: 431-450
                DOI: 10.1007/978-3-658-02958-6_21
                SO-VID: dc28ef4c-2645-47b1-afb8-28be3731f0a1
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