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Handbuch Dienstleistungsmanagement

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Editor(s): Manfred Bruhn , Heribert Meffert

Publication date (Print): 1998

Publisher: Gabler Verlag

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ISBN (Print): 978-3-322-96504-2

ISBN (Electronic): 978-3-322-96503-5

Publication date (Print): 1998

DOI: 10.1007/978-3-322-96503-5

SO-VID: c844801c-9640-4b1f-8353-7040550c266d

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Cited by 1

Konfliktentstehung und -eskalation in der Dienstleistungsinteraktion
Authors: Urs Bumbacher

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