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Local Government in Europe
Customer-Orientated Service Delivery in German Local Administration
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Author(s):
Dieter Grunow
Publication date
(Print):
1991
Publisher:
Macmillan Education UK
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Das politische System der Bundesrepublik Deutschland
Wolfgang Rudzio
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Publication date (Print):
1991
Pages
: 73-88
DOI:
10.1007/978-1-349-21321-4_5
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b5c0fc2d-6fbc-4423-ba07-7dca43e432e4
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Book chapters
pp. 1
Introduction: Trends in European Local Government
pp. 21
Western European Local Government in Comparative Perspective
pp. 41
Trends in Local Autonomy and Democracy: Reflections from a European Perspective
pp. 58
The Restructuring of Local Government in England and Wales
pp. 73
Customer-Orientated Service Delivery in German Local Administration
pp. 89
Public Goods and Private Operators in France
pp. 110
Italian Local Services: The Difficult Road Towards Privatisation
pp. 123
Experiences and Experiments in Dutch Local Government
pp. 134
The System of Local Government in Portugal
pp. 146
Improving Access to Administration in Spain
pp. 155
Local Government in Ireland
pp. 170
The Changing Local Government and Politics of Sweden
pp. 190
Key Issues in the Local Government Debate in Denmark
pp. 198
The ‘Free Local Government’ Experiment in Norway
pp. 210
Comparisons and Lessons
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