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Service-Dominant Logic : Premises, Perspectives, Possibilities
The service-dominant mindset
monograph
Publication date:
January 30 2014
Publisher:
Cambridge University Press
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Service-dominant logic: continuing the evolution
Stephen Vargo
,
Robert F. Lusch
(2008)
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Evolving to a New Dominant Logic for Marketing
Stephen Vargo
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Robert F. Lusch
(2004)
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The Nature of the Firm
R. H. Coase
(1937)
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Author and book information
Book Chapter
Publication date:
January 30 2014
Pages
: 3-30
DOI:
10.1017/CBO9781139043120.004
SO-VID:
84cd5054-29a7-45bb-8632-9fca89afcc7a
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Book chapters
pp. xv
Foreword
pp. xxi
Preface
pp. 3
The service-dominant mindset
pp. 31
Roots and heritage
pp. 53
Axioms and foundational premises
pp. 83
Service as a guiding framework
pp. 101
It’s all actor-to-actor (A2A)
pp. 119
The nature, scope, and integration of resources
pp. 136
Collaboration
pp. 158
Service ecosystems
pp. 179
Strategic thinking
pp. 201
Conclusions and considerations
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