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Personas - User Focused Design
9: Stories About the Future
other
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Most cited references37
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Narrative Knowing and the Human Science
D Polkinghorne, DE Polkinghorne, D. POLKINGHORNE … (1988)
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Acts of meaning
J. Bruner, Jerome BRUNER, Jerome Bruner … (1990)
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Personas
Jonathan Grudin, John D Pruitt (2003)
