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14. Institutionalizing adaptive planning and locallevel concerns: Looking to the future

monograph

Author(s): Jules N. Pretty , Ian Scoones

Publication date (Online): August 07 2014

Publisher: Practical Action Publishing

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Street-Level Bureaucracy : The Dilemmas of the Individual in Public Service

Michael Lipsky (1980)

Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.