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Dienstleistungen im Gesundheitssektor
Produktivität im Gesundheitssektor – Wertschöpfung in Nutzungsprozessen
other
February 27 2014
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Most cited references26
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The Future of Competition: Co-Creating Unique Value With Customers
CK Prahalad, V RAMASWAMY, K. Prahalad C … (2004)
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Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction
Woodruff Robert B., Woodruff R. B., Woodruff RB … (1996)
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THE STRUCTURE OF EPISODES IN MEMORY
Roger C. Schank (1975)
