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      Industrie 4.0 : Beherrschung der industriellen Komplexität mit SysLM 

      Benchmarking der Schrankfachversorgung: Ergebnisse einer Studie mit Kliniken und Dienstleistern

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          Relationship Management im Gesundheitswesen - ein theoretischer Rahmen zur Analyse der Beziehungen

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            Qualitätsmanagement im Dienstleistungsbereich

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              Der schnelle Patient – Innovationen für die Patientenlogistik in Krankenhäusern

              J Kriegel (2009)
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                2015
                August 14 2015
                : 183-211
                10.1007/978-3-662-43718-6_13
                4a704fa3-cc97-4a00-8be6-7c5a0fa3bebb
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