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      Das Management der Kunden 

      Shopping im Internet

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      VS Verlag für Sozialwissenschaften

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          Consuming People

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            A Theory of Shopping

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              Die feinen Unterschiede

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                Book Chapter
                2005
                : 196-217
                10.1007/978-3-322-80718-2_9
                4063ac03-0524-4d04-8cdc-023a7785a693
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