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Business Process Management Workshops
Business Process Reference Models: Survey and Classification
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A review and analysis of supply chain operations reference (SCOR) model
Ge Wang, Samuel H. Huan, Sunil K. Sheoran (2004)
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Research Commentary: Information Systems and Conceptual Modeling—A Research Agenda
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Process Management
Jörg Becker, Martin Kugeler, Michael Rosemann (2003)
