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      Dienstleistungsmanagement Jahrbuch 2001 

      Verständnis von Kundenwünschen seitens der Verkäufer — eine empirische Analyse

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      Publisher: Gabler Verlag

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          Psychologie

          Philip G. Zimbardo, Siegfried Hoppe-Graff, Barbara Keller … (1995)
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            Der Interaktionsansatz im Investitionsgütermarketing

            Egbert Kern, E. Kern (1990)
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              Qualitative Marktforschung

              Gaby Kepper (1994)
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                Publication date (Print): 2001
                Pages: 115-139
                DOI: 10.1007/978-3-322-91284-8_5
                SO-VID: 5602b77c-3ca0-44d8-853a-e41445c1a765
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