Fragmenting labour: organisational restructuring, employment relations and the dynamics of national regulatory frameworks

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Work Organisation, Labour and Globalisation

Volume 4, Issue 1

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Fragmenting labour: organisational restructuring, employment relations and the dynamics of national regulatory frameworks

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Author(s): Jörg Flecker

Publication date (Print): Spring 2010

Journal: Work Organisation, Labour and Globalisation

Publisher: Pluto Journals

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Author and article information

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Journal ID (doi): 10.13169

Journal ID (publisher-id): workorgalaboglob

Title: Work Organisation, Labour and Globalisation

Publisher: Pluto Journals

ISSN (Print): 1745641X

ISSN (Electronic): 17456428

Publication date (Print): Spring 2010

Volume: 4

Issue: 1

Pages: 8-23

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Publisher ID: workorgalaboglob.4.1.0008

DOI: 10.13169/workorgalaboglob.4.1.0008

SO-VID: 2d617896-ce38-41ab-91ec-758d3c15d85d

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ScienceOpen disciplines: Sociology,Labor law,Political science,Labor & Demographic economics,Political economics

References

Ackroyd, S. & S. Procter (1998) ‘British manufacturing organization and workplace industrial relations: some attributes of the new flexible firm’, British Journal of Industrial Relations , 36 (2):163–183
Arzbächer S., U. Holtgrewe & C. Kerst (2002) ‘Call centres: constructing flexibility’, U. Holtgrewe, C. Kerst & K.A. Shire (eds.), Re-organizing service work: call centres in Germany and Britain , Ashgate, Aldershot:19–41
Atkinson, J. (1984) ‘Manpower strategies for flexible organisations’, Personnel Management 16(8):28–31
Brandt, T. & T. Schulten (2009) ‘The impact of liberalisation and privatisation on labour relations’; J. Flecker, C. Hermann, K. Verhoest, Koen et al.: Privatisation of public services and the impact on quality, employment and productivity . Summary report, PIQUE, Vienna: FORBA
Caprile, M. (2000) Outsourcing and industrial relations in motor manufacturing , European Foundation for the Improvement of Living and Working Conditions, EIRO, TN0008201S
Çimrin, A., T. Sigsgaard & B. Nemery (2006): ‘Sandblasting jeans kills young people’, European Respiratory Journal , 28 (4):885–6
D'Cruz, P. & E. Noronha (2009) ‘Experiencing depersonalised bullying: a study of Indian call-centre agents’ Work Organization, Labour & Globalisation 3 (1):26–46
Dahlmann, S. (2007) Organisational case study on IT service providers in public administration – UK , Internal Working Paper, WORKS Project, Leuven: HIVA
Doellgast V. & I. Greer (2007), ‘Vertical disintegration and the disorganisation of German industrial relations’, British Joumal of Industrial Relations 45 (1):55–76
Dunkel, W. & A. Schönauer (2008) ‘Reorganising the front line: Customer service in the public sector’, in J. Flecker, U. Holtgrewe, A. Schönauer, W. Dunkel, P. Meil, Restructuring across value chains and changes in work and employment. Case study evidence from the clothing, food, IT and public sector , WORKS research report D 10.1, Leuven: HIVA:105–132
Flecker, J. & C. Hermann (2005) ‘Geliehene Stabilität. Zur Funktionsfähigkeit des dualen Systems der Arbeitsbeziehungen in Österreich’. F. Karlhofer and E. Tálos Emmerich (eds), Sozialpartnerschaft. Österreichische und Europäische Perspektiven , Münster & Vienna: LIT-Verlag:37–56
Flecker, J. & U. Holtgrewe (2008) ‘Changing fashions of work organisation – the clothing industry’; in: J. Flecker, U. Holtgrewe, A. Schönauer, W. Dunkel, P. Meil, Restructuring across value chains and changes in work and employment: Case study evidence from the clothing, food, IT and public sector , Leuven: HIVA:11–28
Frade, C. & I. Darmon (2005) ‘New modes of business organization and precarious employment: towards a recommodification of labour?’ Journal of European Social Policy 15 (2):107–121
Fröbel F., J. Heinrichs & O. Kreye (1977), The New International Division of Labour , Cambridge University Press: Cambridge
Gavroglou, S.P. (2007) Virtual outsourcing through a subsidiary: prganisational case study on customer service in the services of general interest – Greece , Internal Working Paper, WORKS Project
Gereffi G. & M. Korzeniewicz (eds) (1994) Commodity chains and global capitalism Westport, CT: Greenwood Press
Gereffi G., J. Humphrey J. & T. Sturgeon T. (2005) ‘The governance of global value chains’, Review of International Political Economy , 12(1):78–104
Goudswaard A. & M. de Nanteuil (2000), Flexibility and working conditions: a qualitative and comparative study in seven EU Member States , European Foundation for the Improvement of Living and Working Conditions, Dublin. Accessed on December 7, 2009 from http://www.eurofound.eu.int/publications/files/EF0071EN.pdf
Hendrix, U., C. Abendroth & G. Wachtler (2003) Outsourcing und Beschäftigung – Die Folgen betriebsübergreifender Kooperation für die Gestaltung der Arbeit , Munich:Rainer Hampp Verlag
Hermann, C. & J. Flecker (2009) ‘Is institutional continuity masking a creeping paradigm shift in the Austrian social model?’ G. Bosch, S. Lehndorff, J. Rubery (eds) European Employment Models in Flux – a comparison of institutional change in nine European countries , Basingstoke: Palgrave/Macmillan
Holtgrewe, U. & P. Meil (2009a) ‘Not “one best way” of offshoring – Software development’; in: J. Flecker, U. Holtgrewe, A. Schönauer, W. Dunkel, & P. Meil, Restructuring across value chains and changes in work and employment: Case study evidence from the clothing, food, IT and public sector , Leuven: HIVA:45–62
Holtgrewe, U. & P. Meil (2009b) ‘Bringing research to the market – IT research and development’, J. Flecker, U. Holtgrewe, A. Schönauer, W. Dunkel & P. Meil, Restructuring across value chains and changes in work and employment: Case study evidence from the clothing, food, IT and public sector , Leuven: HIVA:29–44
Huws, U. (2003) ‘When works takes flight’. Research results from the EMERGENCE project, Brighton: IES
Huws, U. (2009) ‘Working at the interface: call-centre labour in a global economy’, Work Organization, Labour & Globalisation 3 (1):1–8
Huws, U., S. Dahlmann, J. Flecker, U. Holtgrewe, A. Schönauer, M. Ramioul & K. Geurts (2009) Value chain restructuring in Europe in a global economy , Leuven: HIVA
Latniak, E. (2009) ‘Brüsseler Spitzen: Die Fragmentierung von Beschäftigung und Arbeitsbeziehungen im Öffentlichen Personennahverkehr’, Steffen Lehndorff et al. (eds), Abriss, Umbau, Renovierung? Studien zum Wandel des deutschen Kapitalismusmodells , Hamburg: VSA:166–196
Lehndorff S. & D. Voss-Dahm (2005) ‘The delegation of uncertainty: flexibility and the role of the market in service work’, G. Bosch & S. Lehndorff (eds), Working in the service sector, a tale from different worlds , London & New York: Routledge
Lehndorff, S., G. Bosch, T. Haipeter & E. Latniak (2009) ‘From the “Sick Man” to the “Overhauled Engine” of Europe? Upheaval in the German Model’, Bosch, G., Lehndorff & J. Rubery (eds) European Employment Models in Flux , Basingstoke: Palgrave, Macmillan:105–130
Marchington M., D. Grimshaw, J. Rubery & H. Willmott (eds.) (2005) Fragmenting Work: Blurring Organizational Boundaries and Disordering Hierarchies , Oxford: Oxford University Press.
Miozzo, M, & D. Grimshaw (2005) ‘Does EDS add value? The expansion of IT outsourcing and the nature and role of computer service firms’, DRUID conference, Copenhagen, June
OECD (2004) ‘Employment Protection Regulation and Labour Market Performance’, OECD Employment Outlook: 2004 , Paris: OECD
Plank, L. & C. Staritz (2009) ‘Global production networks, uneven development and workers: experiences from the Romanian apparel sector’, in: Journal für Entwicklungspolitik 25/2:62–87
Procter S. (2005) ‘Organisations and organised systems: From direct control to flexibility’, S. Ackroyd et al. (eds), The Oxford handbook of work and organisation , Oxford: Oxford University Press:462–483.
Rubery, J. (2005) ‘Labour markets and flexibility’, S. Ackroyd et al. (eds), The Oxford handbook of work and organisation , Oxford: Oxford University Press:31–51.
Schief, Stefan (2006) ‘Nationale oder unternehmensspezifische Muster der Flexibilität?’ in S. Lehndorff (ed), Das Politische in der Arbeitspolitik. Ansatzpunkte für eine nachhaltige Arbeits- und Arbeitszeitgestaltung , Berlin:edition sigma:227–248
Smith, A., A. Rainnie, M. Dunford, J. Hardy, R. Hudson & D. Sadler (2002) ‘Networks of value, commodities and regions: reworking divisions of labour in macro-regional economies’, Progress in Human Geography 26 (1):41–63
Streeck, W. & K. Thelen (2005) ‘Introduction: Institutional Change in Advanced Political Economies’, W. Streeck & K. Thelen (eds), Beyond Continuity: Institutional Change in Advanced Political Economies Oxford: Oxford University Press:1–39
Tengblad P. & P. Sternälv (2007) IT Business Provider – outsourcing of wage administration. organisational case study on IT service providers in public administration – Sweden . Internal Working Paper, WORKS-Project
Vickery G. & G. Wurzburg (1996), ‘Flexible firms, skills and employment’, OECD Observer , 202: 17–21
Wickham, J. & E. Latniak, (2007) European public transport: not public any more? Dynamo project report, Duisberg-Essen: IAQ

Comments

Comment on this article

[1] Ackroyd, S. & S. Procter (1998) ‘British manufacturing organization and workplace industrial relations: some attributes of the new flexible firm’, British Journal of Industrial Relations , 36 (2):163–183

[2] Arzbächer S., U. Holtgrewe & C. Kerst (2002) ‘Call centres: constructing flexibility’, U. Holtgrewe, C. Kerst & K.A. Shire (eds.), Re-organizing service work: call centres in Germany and Britain , Ashgate, Aldershot:19–41

[3] Atkinson, J. (1984) ‘Manpower strategies for flexible organisations’, Personnel Management 16(8):28–31

[4] Brandt, T. & T. Schulten (2009) ‘The impact of liberalisation and privatisation on labour relations’; J. Flecker, C. Hermann, K. Verhoest, Koen et al.: Privatisation of public services and the impact on quality, employment and productivity . Summary report, PIQUE, Vienna: FORBA

[5] Caprile, M. (2000) Outsourcing and industrial relations in motor manufacturing , European Foundation for the Improvement of Living and Working Conditions, EIRO, TN0008201S

[6] Çimrin, A., T. Sigsgaard & B. Nemery (2006): ‘Sandblasting jeans kills young people’, European Respiratory Journal , 28 (4):885–6

[7] D'Cruz, P. & E. Noronha (2009) ‘Experiencing depersonalised bullying: a study of Indian call-centre agents’ Work Organization, Labour & Globalisation 3 (1):26–46

[8] Dahlmann, S. (2007) Organisational case study on IT service providers in public administration – UK , Internal Working Paper, WORKS Project, Leuven: HIVA

[9] Doellgast V. & I. Greer (2007), ‘Vertical disintegration and the disorganisation of German industrial relations’, British Joumal of Industrial Relations 45 (1):55–76

[10] Dunkel, W. & A. Schönauer (2008) ‘Reorganising the front line: Customer service in the public sector’, in J. Flecker, U. Holtgrewe, A. Schönauer, W. Dunkel, P. Meil, Restructuring across value chains and changes in work and employment. Case study evidence from the clothing, food, IT and public sector , WORKS research report D 10.1, Leuven: HIVA:105–132

[11] Flecker, J. & C. Hermann (2005) ‘Geliehene Stabilität. Zur Funktionsfähigkeit des dualen Systems der Arbeitsbeziehungen in Österreich’. F. Karlhofer and E. Tálos Emmerich (eds), Sozialpartnerschaft. Österreichische und Europäische Perspektiven , Münster & Vienna: LIT-Verlag:37–56

[12] Flecker, J. & U. Holtgrewe (2008) ‘Changing fashions of work organisation – the clothing industry’; in: J. Flecker, U. Holtgrewe, A. Schönauer, W. Dunkel, P. Meil, Restructuring across value chains and changes in work and employment: Case study evidence from the clothing, food, IT and public sector , Leuven: HIVA:11–28

[13] Frade, C. & I. Darmon (2005) ‘New modes of business organization and precarious employment: towards a recommodification of labour?’ Journal of European Social Policy 15 (2):107–121

[14] Fröbel F., J. Heinrichs & O. Kreye (1977), The New International Division of Labour , Cambridge University Press: Cambridge

[15] Gavroglou, S.P. (2007) Virtual outsourcing through a subsidiary: prganisational case study on customer service in the services of general interest – Greece , Internal Working Paper, WORKS Project

[16] Gereffi G. & M. Korzeniewicz (eds) (1994) Commodity chains and global capitalism Westport, CT: Greenwood Press

[17] Gereffi G., J. Humphrey J. & T. Sturgeon T. (2005) ‘The governance of global value chains’, Review of International Political Economy , 12(1):78–104

[18] Goudswaard A. & M. de Nanteuil (2000), Flexibility and working conditions: a qualitative and comparative study in seven EU Member States , European Foundation for the Improvement of Living and Working Conditions, Dublin. Accessed on December 7, 2009 from http://www.eurofound.eu.int/publications/files/EF0071EN.pdf

[19] Hendrix, U., C. Abendroth & G. Wachtler (2003) Outsourcing und Beschäftigung – Die Folgen betriebsübergreifender Kooperation für die Gestaltung der Arbeit , Munich:Rainer Hampp Verlag

[20] Hermann, C. & J. Flecker (2009) ‘Is institutional continuity masking a creeping paradigm shift in the Austrian social model?’ G. Bosch, S. Lehndorff, J. Rubery (eds) European Employment Models in Flux – a comparison of institutional change in nine European countries , Basingstoke: Palgrave/Macmillan

[21] Holtgrewe, U. & P. Meil (2009a) ‘Not “one best way” of offshoring – Software development’; in: J. Flecker, U. Holtgrewe, A. Schönauer, W. Dunkel, & P. Meil, Restructuring across value chains and changes in work and employment: Case study evidence from the clothing, food, IT and public sector , Leuven: HIVA:45–62

[22] Holtgrewe, U. & P. Meil (2009b) ‘Bringing research to the market – IT research and development’, J. Flecker, U. Holtgrewe, A. Schönauer, W. Dunkel & P. Meil, Restructuring across value chains and changes in work and employment: Case study evidence from the clothing, food, IT and public sector , Leuven: HIVA:29–44

[23] Huws, U. (2003) ‘When works takes flight’. Research results from the EMERGENCE project, Brighton: IES

[24] Huws, U. (2009) ‘Working at the interface: call-centre labour in a global economy’, Work Organization, Labour & Globalisation 3 (1):1–8

[25] Huws, U., S. Dahlmann, J. Flecker, U. Holtgrewe, A. Schönauer, M. Ramioul & K. Geurts (2009) Value chain restructuring in Europe in a global economy , Leuven: HIVA

[26] Latniak, E. (2009) ‘Brüsseler Spitzen: Die Fragmentierung von Beschäftigung und Arbeitsbeziehungen im Öffentlichen Personennahverkehr’, Steffen Lehndorff et al. (eds), Abriss, Umbau, Renovierung? Studien zum Wandel des deutschen Kapitalismusmodells , Hamburg: VSA:166–196

[27] Lehndorff S. & D. Voss-Dahm (2005) ‘The delegation of uncertainty: flexibility and the role of the market in service work’, G. Bosch & S. Lehndorff (eds), Working in the service sector, a tale from different worlds , London & New York: Routledge

[28] Lehndorff, S., G. Bosch, T. Haipeter & E. Latniak (2009) ‘From the “Sick Man” to the “Overhauled Engine” of Europe? Upheaval in the German Model’, Bosch, G., Lehndorff & J. Rubery (eds) European Employment Models in Flux , Basingstoke: Palgrave, Macmillan:105–130

[29] Marchington M., D. Grimshaw, J. Rubery & H. Willmott (eds.) (2005) Fragmenting Work: Blurring Organizational Boundaries and Disordering Hierarchies , Oxford: Oxford University Press.

[30] Miozzo, M, & D. Grimshaw (2005) ‘Does EDS add value? The expansion of IT outsourcing and the nature and role of computer service firms’, DRUID conference, Copenhagen, June

[31] OECD (2004) ‘Employment Protection Regulation and Labour Market Performance’, OECD Employment Outlook: 2004 , Paris: OECD

[32] Plank, L. & C. Staritz (2009) ‘Global production networks, uneven development and workers: experiences from the Romanian apparel sector’, in: Journal für Entwicklungspolitik 25/2:62–87

[33] Procter S. (2005) ‘Organisations and organised systems: From direct control to flexibility’, S. Ackroyd et al. (eds), The Oxford handbook of work and organisation , Oxford: Oxford University Press:462–483.

[34] Rubery, J. (2005) ‘Labour markets and flexibility’, S. Ackroyd et al. (eds), The Oxford handbook of work and organisation , Oxford: Oxford University Press:31–51.

[35] Schief, Stefan (2006) ‘Nationale oder unternehmensspezifische Muster der Flexibilität?’ in S. Lehndorff (ed), Das Politische in der Arbeitspolitik. Ansatzpunkte für eine nachhaltige Arbeits- und Arbeitszeitgestaltung , Berlin:edition sigma:227–248

[36] Smith, A., A. Rainnie, M. Dunford, J. Hardy, R. Hudson & D. Sadler (2002) ‘Networks of value, commodities and regions: reworking divisions of labour in macro-regional economies’, Progress in Human Geography 26 (1):41–63

[37] Streeck, W. & K. Thelen (2005) ‘Introduction: Institutional Change in Advanced Political Economies’, W. Streeck & K. Thelen (eds), Beyond Continuity: Institutional Change in Advanced Political Economies Oxford: Oxford University Press:1–39

[38] Tengblad P. & P. Sternälv (2007) IT Business Provider – outsourcing of wage administration. organisational case study on IT service providers in public administration – Sweden . Internal Working Paper, WORKS-Project

[39] Vickery G. & G. Wurzburg (1996), ‘Flexible firms, skills and employment’, OECD Observer , 202: 17–21

[40] Wickham, J. & E. Latniak, (2007) European public transport: not public any more? Dynamo project report, Duisberg-Essen: IAQ