Digital mobility services: A population perspective

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Digital mobility services: A population perspective

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proceedings-article

Author(s): Joy Goodman-Deane , Jakob Kluge , Elisabet Roca Bosch , Nina Nesterova , Mike Bradley , P. John Clarkson

Publication date (Print): July 2021

Conference name: 34th British HCI Conference (HCI2021)

Conference theme: Post-pandemic HCI – Living Digitally

Conference date: 20th - 21st July 2021

Keywords: Inclusive Design, Digital transport, Digital exclusion, Vulnerable to exclusion groups, Older people, Disabilities

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Abstract

Content

Author and article information

Contributors

Joy Goodman-Deane

Jakob Kluge

Elisabet Roca Bosch

Nina Nesterova

Mike Bradley

P. John Clarkson

Conference

Publication date: July 2021

Publication date (Print): July 2021

Pages: 144-154

Affiliations

[0001]University of Cambridge

Cambridge CB2 1PZ

UK

[0002]Institut für Zukunftsstudien

und Technologiebewertung

14129 Berlin, Germany

[0003]Universitat Politènica de Catalunya

c/Jordi Girona, 1-3

08034 Barcelona, Spain

[0004]Breda University of Applied Sciences

4817 JS Breda, The Netherlands

Article

DOI: 10.14236/ewic/HCI2021.15

SO-VID: bb4861ce-4f4e-470c-8515-0219bbfca401

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This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: 34th British HCI Conference

Conference acronym: HCI2021

Conference number: 34

Conference location: London, UK

Conference date: 20th - 21st July 2021

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Post-pandemic HCI – Living Digitally

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1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2021.15

Self URI (journal page): https://ewic.bcs.org/

REFERENCES

Dignity project (2021). https://www.dignity-project.eu/ (retrieved May 2021).
A. Durand, T. Zijlstra (2020) The impact of digitalisation on the access to transport services: a literature review. Netherlands Institute of Transport Policy Analysis.
European Commission (2020) Digital Economy and Society Index (DESI) 2020. https://digital-strategy.ec.europa.eu/en/library/digital-economy-and-society-index-desi-2020 (retrieved Apr 2021).
Eurostat (undated). International Standard Classification of Education (ISCED) https://ec.europa.eu/eurostat/statistics-explained/index.php/International_Standard_Classification_of_Education_(ISCED)#Implementation_of_ISCED_2011_.28levels_of_education.29 (retrieved Apr 2021).
T. Franke, C. Attig, D. Wessel (2018) A Personal Resource for Technology Interaction: Development and Validation of the Affinity for Technology Interaction (ATI) Scale. International Journal of Human–Computer Interaction, 35(6), 456-467.
L. Frid, A. García, I. Laskibar, A. Etxaniz, M.F. Gonzalez (2013). What Technology Can and Cannot Offer an Ageing Population: Current Situation and Future Approach. In Biswaset al (eds) A Multimodal End-2-End Approach to Accessible Computing. Springer-Verlag, London.
J. Goodman-Deane, M. Bradley, P.J. Clarkson (2020) Digital technology competence and experience in the UK population: who can do what. Ergonomics and Human Factors 2020, Stratford-upon-Avon, UK, Apr 2020. CIEHF.
S. Häder (2016). Sampling in Practice. GESIS Survey Guidelines. Mannheim, Germany: GESIS – Leibniz.Institute for the Social Sciences. https://www.gesis.org/fileadmin/upload/SDMwiki/H%C3%A4der_Sampling_in_Practice.pdf (retrieved May 2021).
E. Hargittai, A. M. Piper, M.R. Morris (2019). From internet access to internet skills: digital inequality among older adults. Universal Access in the Information Society, 18, 881–890.
L. HoekeC. Noteborn, M.P, GoncalvesN. Nesterova (2020) Deliverable D1.1 Literature review: Effects of digitalization in mobility in society. Dignity Project. https://www.dignity-project.eu/wp-content/uploads/2020/10/200519-D1.1-Literature-Review-Final.pdf (retrieved Apr 2021).
W. Koch, B. Frees (2016). Dynamische Entwicklung bei mobiler Internetnutzung sowie Audios und Videos. Ergebnisse der ARD/ZDF-Onlinestudie. Media Perspektiven, 9, 418–437. https://www.ard-zdf-onlinestudie.de/files/2016/0916_Koch_Frees.pdf (retrieved Apr 2021).
T. Kuttler, M. Moraglio (Eds.) (2020) Re-thinking Mobility Poverty: Understanding Users’ Geographies, Backgrounds and Aptitudes (1st ed.). Routledge, London.
OECD (2018) Bridging the digital gender divide: Include, upskill, innovate. Available at: http://www.oecd.org/internet/bridging-the-digital-gender-divide.pdf (retreived May 2021)
OECD (undated) Adjusting household incomes: equivalence scales. https://www.oecd.org/economy/growth/OECD-Note-EquivalenceScales.pdf (retrieved Apr 2021).
Office for National Statistics (2017) Internet Access – households and individuals, Great Britain: 2017. https://www.ons.gov.uk/peoplepopulationandcommunity/householdcharacteristics/homeinternetandsocialmediausage/bulletins/internetaccesshouseholdsandindividuals/2017 (retrieved Apr 2021).
Statista (undated) Statistica. https://de.statista.com/ (accessed Apr 2021).
Statistisches Bundesamt (German Federal Statistical Office (undated) Educational attainment. https://www.destatis.de/EN/Themes/Society-Environment/Education-Research-Culture/Educational-Level/Tables/educational-attainment-population-germany.html (retrieved Apr 2021).
Statistisches Bundesamt (German Federal Statistical Office (2021) Risks of poverty have become further entrenched in Germany. https://www.destatis.de/EN/Press/2021/03/PE21_113_p001.html (retrieved Apr 2021).
K. Taylor, L. Silver (2019) Smartphone ownership is growing rapidly around the world, but not always equally. Pew Research Centre, Feb 2019. Available from: https://www.pewresearch.org/global/2019/02/05/smartphone-ownership-is-growing-rapidly-around-the-world-but-not-always-equally/ (retrieved May 2021).

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[1] Dignity project (2021). https://www.dignity-project.eu/ (retrieved May 2021).

[2] A. Durand, T. Zijlstra (2020) The impact of digitalisation on the access to transport services: a literature review. Netherlands Institute of Transport Policy Analysis.

[3] European Commission (2020) Digital Economy and Society Index (DESI) 2020. https://digital-strategy.ec.europa.eu/en/library/digital-economy-and-society-index-desi-2020 (retrieved Apr 2021).

[4] Eurostat (undated). International Standard Classification of Education (ISCED) https://ec.europa.eu/eurostat/statistics-explained/index.php/International_Standard_Classification_of_Education_(ISCED)#Implementation_of_ISCED_2011_.28levels_of_education.29 (retrieved Apr 2021).

[5] T. Franke, C. Attig, D. Wessel (2018) A Personal Resource for Technology Interaction: Development and Validation of the Affinity for Technology Interaction (ATI) Scale. International Journal of Human–Computer Interaction, 35(6), 456-467.

[6] L. Frid, A. García, I. Laskibar, A. Etxaniz, M.F. Gonzalez (2013). What Technology Can and Cannot Offer an Ageing Population: Current Situation and Future Approach. In Biswaset al (eds) A Multimodal End-2-End Approach to Accessible Computing. Springer-Verlag, London.

[7] J. Goodman-Deane, M. Bradley, P.J. Clarkson (2020) Digital technology competence and experience in the UK population: who can do what. Ergonomics and Human Factors 2020, Stratford-upon-Avon, UK, Apr 2020. CIEHF.

[8] S. Häder (2016). Sampling in Practice. GESIS Survey Guidelines. Mannheim, Germany: GESIS – Leibniz.Institute for the Social Sciences. https://www.gesis.org/fileadmin/upload/SDMwiki/H%C3%A4der_Sampling_in_Practice.pdf (retrieved May 2021).

[9] E. Hargittai, A. M. Piper, M.R. Morris (2019). From internet access to internet skills: digital inequality among older adults. Universal Access in the Information Society, 18, 881–890.

[10] L. HoekeC. Noteborn, M.P, GoncalvesN. Nesterova (2020) Deliverable D1.1 Literature review: Effects of digitalization in mobility in society. Dignity Project. https://www.dignity-project.eu/wp-content/uploads/2020/10/200519-D1.1-Literature-Review-Final.pdf (retrieved Apr 2021).

[11] W. Koch, B. Frees (2016). Dynamische Entwicklung bei mobiler Internetnutzung sowie Audios und Videos. Ergebnisse der ARD/ZDF-Onlinestudie. Media Perspektiven, 9, 418–437. https://www.ard-zdf-onlinestudie.de/files/2016/0916_Koch_Frees.pdf (retrieved Apr 2021).

[12] T. Kuttler, M. Moraglio (Eds.) (2020) Re-thinking Mobility Poverty: Understanding Users’ Geographies, Backgrounds and Aptitudes (1st ed.). Routledge, London.

[13] OECD (2018) Bridging the digital gender divide: Include, upskill, innovate. Available at: http://www.oecd.org/internet/bridging-the-digital-gender-divide.pdf (retreived May 2021)

[14] OECD (undated) Adjusting household incomes: equivalence scales. https://www.oecd.org/economy/growth/OECD-Note-EquivalenceScales.pdf (retrieved Apr 2021).

[15] Office for National Statistics (2017) Internet Access – households and individuals, Great Britain: 2017. https://www.ons.gov.uk/peoplepopulationandcommunity/householdcharacteristics/homeinternetandsocialmediausage/bulletins/internetaccesshouseholdsandindividuals/2017 (retrieved Apr 2021).

[16] Statista (undated) Statistica. https://de.statista.com/ (accessed Apr 2021).

[17] Statistisches Bundesamt (German Federal Statistical Office (undated) Educational attainment. https://www.destatis.de/EN/Themes/Society-Environment/Education-Research-Culture/Educational-Level/Tables/educational-attainment-population-germany.html (retrieved Apr 2021).

[18] Statistisches Bundesamt (German Federal Statistical Office (2021) Risks of poverty have become further entrenched in Germany. https://www.destatis.de/EN/Press/2021/03/PE21_113_p001.html (retrieved Apr 2021).

[19] K. Taylor, L. Silver (2019) Smartphone ownership is growing rapidly around the world, but not always equally. Pew Research Centre, Feb 2019. Available from: https://www.pewresearch.org/global/2019/02/05/smartphone-ownership-is-growing-rapidly-around-the-world-but-not-always-equally/ (retrieved May 2021).

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Digital mobility services: A population perspective

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