Influence of Personality, Shopper type and Social Support on the Consumers’ Need for Status and Continuance Intention in E-commerce

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Influence of Personality, Shopper type and Social Support on the Consumers’ Need for Status and Continuance Intention in E-commerce

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Author(s): Ifeoma Adaji ¹ , Kiemute Oyibo ¹ , Julita Vassileva ¹

Publication date (Print): July 2018

Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)

Conference theme: Human Computer Interaction Conference

Conference date: 4 - 6 July 2018

Keywords: Personality, Shopper Type, Social Support, Need for Status

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Abstract

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Author and article information

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Ifeoma Adaji

Kiemute Oyibo

Julita Vassileva

Conference

Publication date: July 2018

Publication date (Print): July 2018

Pages: 1-10

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[1 ] University of Saskatchewan

Saskatchewan, Canada

Article

DOI: 10.14236/ewic/HCI2018.35

SO-VID: a426432d-5758-4dd1-a711-79f13acdb031

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This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference

Conference acronym: HCI

Conference number: 32

Conference location: Belfast, UK

Conference date: 4 - 6 July 2018

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Human Computer Interaction Conference

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1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2018.35

Self URI (journal page): https://ewic.bcs.org/

REFERENCES

I. AdajiJ. Vassileva 2017 Perceived Effectiveness, Credibility and Continuance Intention in E-commerce. A Study of Amazon. Proceedings of 12th International Conference on Persuasive Technology(Amsterdam 2017
I. Ajzen 2005 Attitudes, personality, and behavior McGraw-Hill Education(UK
E. Aries 1976 Interaction Patterns and Themes of Male, Female, and Mixed Groups. Small Group Behavior 7 1(Feb. 1976 7 18 DOI:https://doi.org/ 10.1177/104649647600700102
R. BarkhiL. Wallace 2007 The impact of personality type on purchasing decisions in virtual stores. Information Technology and Management 8 4(Nov. 2007 313 330 DOI:https://doi.org/10.1007/s10799-007-0021-y
A. Bhattacherjee 2001 An empirical analysis of the antecedents of electronic commerce service continuance. Decision Support Systems 32 2(2001 201 214 DOI:https://doi.org/10.1016/S0167-923601)00111-7
A. Bucciol 2014 Social status and personality traits. Journal of Economic Psychology 51(Dec. 2014 245 260 DOI:https://doi.org/10.1016/J. JOEP.2015.10.002
W.Y.Y. Chan 2015 Consumers’ repurchase intention of luxury goods?: examining the relationship among status consumption, need for uniqueness, materialism and affective response(2015
W. ChinB. Marcolin 2003 A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulation study and an electronic-mail. Information systems 2003
R. Clark 2007 Status consumption and role-relaxed consumption: A tale of two retail consumers. Journal of Retailing and Consumer Services 14 1(Jan. 2007 45 59 DOI:https://doi.org/10.1016/J. JRETCONSER.2006.03.003
L.D. Compeau 2016 Expressing and defining self and relationships through everyday shopping experiences. Journal of Business Research 69 3(Mar. 2016 1035 1042 DOI:https://doi.org/10.1016/J. JBUSRES.2015.08.016
D. CunninghamL. Thach 2008 Innovative e-commerce site design: a conceptual model to match consumer MBTI dimensions to website design. Journal of Internet 2008
J.K. EastmanK. 1999 Status Consumption in Consumer Behavior: Scale Development and Validation. Journal of Marketing Theory and Practice 7 3(Jul. 1999 41 52 DOI:https://doi.org/10.1080/10696679.1999.11501839
J.K.K. EastmanK.L.L. Eastman 2011 Perceptions of status consumption and the economy. Journal of Business & Economics Research 9 7(2011)9
L.R. Goldberg 1990 An alternative description of personality: the big-five factor structure. Journal of personality and social psychology 59 6(1990)1216
R.E.E. Goldsmith 2010 Status Consumption and Price Sensitivity. The Journal of Marketing Theory and Practice 18 4(Sep. 2010 323 338 DOI:https://doi.org/10.2753/MTP1069-6679180402
R.E.E. GoldsmithR.A.A. Clark 2012 Materialism, Status Consumption, and Consumer Independence. The Journal of Social Psychology 152 1(Jan. 2012 43 60 DOI:https://doi.org/10.1080/00224545.2011.555434
S.D. Gosling 2003 A very brief measure of the Big-Five personality domains. Journal of Research in Personality 37 6(2003 504 528 DOI:https://doi.org/10.1016/S0092-656603)00046-1
J. Hair Jr 2016 A primer on partial least squares structural equation modeling (PLS-SEM) Sage Publications
J. HuangY. Yang 2010 The relationship between personality traits and online shopping motivations. Social Behavior and Personality: an 2010
O. JohnS. Srivastava 1999 The Big Five trait taxonomy: History, measurement, and theoretical perspectives. of personality: Theory and research 1999
A. Keng Kau 2003 Typology of online shoppers. Journal of Consumer Marketing 20 2(Apr. 2003 139 156 DOI:https://doi.org/10.1108/07363760310464604
C. Latter 2010 The Roles of Consumers Need for Uniqueness and Status Consumption in Haute Couture Luxury Brands. Journal of Global Fashion Marketing 1 4(Nov. 2010 206 214 DOI:https://doi.org/10.1080/20932685.2010.10593072
T.-P. Liang 2011 What Drives Social Commerce: The Role of Social Support and Relationship Quality. International Journal of Electronic Commerce 16 2(Jan. 2011 69 90 DOI:https://doi.org/10.2753/JEC1086-4415160204
J. LumsdenL. MacKay 2006 How does personality affect trust in B2C e-commerce? Proceedings of the 8th International Conference on Electronic Commerce (ICEC’2006) 2006
W. Moe 2003 Buying, searching, or browsing: Differentiating between online shoppers using in-store navigational clickstream. Journal of consumer psychology 2003
H. Oinas-KukkonenM. Harjumaa 2008 A systematic framework for designing and evaluating persuasive systems. Persuasive technology Springer 164 176
R. Orji Gender, age, and responsiveness to Cialdini’s persuasion strategies Springer
R. Orji 2017 Towards personality-driven persuasive health games and gamified systems. Proceedings of SIGCHI Conference on 2017
R. Orji 2017 Towards Personality-driven Persuasive Health Games and Gamified Systems. Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems - CHI ’17(New York, New York, USA 2017)1015 1027
A.J. RohmV. Swaminathan 2004 A typology of online shoppers based on shopping motivations. Journal of Business Research 57 7(2004 748 757 DOI:https://doi.org/10.1016/S0148-296302)00351-X
G. Sanchez 2013 PLS path modeling with R Berkeley Trowchez Editions 2013
D.P. SchmittP. 2008 Why can’t a man be more like a woman? Sex differences in Big Five personality traits across 55 cultures. Journal of Personality and Social Psychology 94 1(2008 168 182 DOI:https://doi.org/10.1037/0022-3514.94.1.168
K. Wong 2013 Partial least squares structural equation modeling (PLS-SEM) techniques using SmartPLS. Marketing Bulletin 24(2013
W.-Y. WuC.-C. Ke 2016 An Online Shopping Behavior Model Integrating Personality Traits, Perceived Risk, and Technology Acceptance. Social Behavior and Personality: an international journal 44 3(Apr. 2016 85 97 DOI:https://doi.org/10.2224/sbp.2015.43.1.85
G. Zimet 1988 The multidimensional scale of perceived social support. Journal of personality 1988
2011 How to win online: Advanced personalization in e-commerce; An Oracle white paper

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Comment on this article

[1] I. AdajiJ. Vassileva 2017 Perceived Effectiveness, Credibility and Continuance Intention in E-commerce. A Study of Amazon. Proceedings of 12th International Conference on Persuasive Technology(Amsterdam 2017

[2] I. Ajzen 2005 Attitudes, personality, and behavior McGraw-Hill Education(UK

[3] E. Aries 1976 Interaction Patterns and Themes of Male, Female, and Mixed Groups. Small Group Behavior 7 1(Feb. 1976 7 18 DOI:https://doi.org/ 10.1177/104649647600700102

[4] R. BarkhiL. Wallace 2007 The impact of personality type on purchasing decisions in virtual stores. Information Technology and Management 8 4(Nov. 2007 313 330 DOI:https://doi.org/10.1007/s10799-007-0021-y

[5] A. Bhattacherjee 2001 An empirical analysis of the antecedents of electronic commerce service continuance. Decision Support Systems 32 2(2001 201 214 DOI:https://doi.org/10.1016/S0167-923601)00111-7

[6] A. Bucciol 2014 Social status and personality traits. Journal of Economic Psychology 51(Dec. 2014 245 260 DOI:https://doi.org/10.1016/J. JOEP.2015.10.002

[7] W.Y.Y. Chan 2015 Consumers’ repurchase intention of luxury goods?: examining the relationship among status consumption, need for uniqueness, materialism and affective response(2015

[8] W. ChinB. Marcolin 2003 A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulation study and an electronic-mail. Information systems 2003

[9] R. Clark 2007 Status consumption and role-relaxed consumption: A tale of two retail consumers. Journal of Retailing and Consumer Services 14 1(Jan. 2007 45 59 DOI:https://doi.org/10.1016/J. JRETCONSER.2006.03.003

[10] L.D. Compeau 2016 Expressing and defining self and relationships through everyday shopping experiences. Journal of Business Research 69 3(Mar. 2016 1035 1042 DOI:https://doi.org/10.1016/J. JBUSRES.2015.08.016

[11] D. CunninghamL. Thach 2008 Innovative e-commerce site design: a conceptual model to match consumer MBTI dimensions to website design. Journal of Internet 2008

[12] J.K. EastmanK. 1999 Status Consumption in Consumer Behavior: Scale Development and Validation. Journal of Marketing Theory and Practice 7 3(Jul. 1999 41 52 DOI:https://doi.org/10.1080/10696679.1999.11501839

[13] J.K.K. EastmanK.L.L. Eastman 2011 Perceptions of status consumption and the economy. Journal of Business & Economics Research 9 7(2011)9

[14] L.R. Goldberg 1990 An alternative description of personality: the big-five factor structure. Journal of personality and social psychology 59 6(1990)1216

[15] R.E.E. Goldsmith 2010 Status Consumption and Price Sensitivity. The Journal of Marketing Theory and Practice 18 4(Sep. 2010 323 338 DOI:https://doi.org/10.2753/MTP1069-6679180402

[16] R.E.E. GoldsmithR.A.A. Clark 2012 Materialism, Status Consumption, and Consumer Independence. The Journal of Social Psychology 152 1(Jan. 2012 43 60 DOI:https://doi.org/10.1080/00224545.2011.555434

[17] S.D. Gosling 2003 A very brief measure of the Big-Five personality domains. Journal of Research in Personality 37 6(2003 504 528 DOI:https://doi.org/10.1016/S0092-656603)00046-1

[18] J. Hair Jr 2016 A primer on partial least squares structural equation modeling (PLS-SEM) Sage Publications

[19] J. HuangY. Yang 2010 The relationship between personality traits and online shopping motivations. Social Behavior and Personality: an 2010

[20] O. JohnS. Srivastava 1999 The Big Five trait taxonomy: History, measurement, and theoretical perspectives. of personality: Theory and research 1999

[21] A. Keng Kau 2003 Typology of online shoppers. Journal of Consumer Marketing 20 2(Apr. 2003 139 156 DOI:https://doi.org/10.1108/07363760310464604

[22] C. Latter 2010 The Roles of Consumers Need for Uniqueness and Status Consumption in Haute Couture Luxury Brands. Journal of Global Fashion Marketing 1 4(Nov. 2010 206 214 DOI:https://doi.org/10.1080/20932685.2010.10593072

[23] T.-P. Liang 2011 What Drives Social Commerce: The Role of Social Support and Relationship Quality. International Journal of Electronic Commerce 16 2(Jan. 2011 69 90 DOI:https://doi.org/10.2753/JEC1086-4415160204

[24] J. LumsdenL. MacKay 2006 How does personality affect trust in B2C e-commerce? Proceedings of the 8th International Conference on Electronic Commerce (ICEC’2006) 2006

[25] W. Moe 2003 Buying, searching, or browsing: Differentiating between online shoppers using in-store navigational clickstream. Journal of consumer psychology 2003

[26] H. Oinas-KukkonenM. Harjumaa 2008 A systematic framework for designing and evaluating persuasive systems. Persuasive technology Springer 164 176

[27] R. Orji Gender, age, and responsiveness to Cialdini’s persuasion strategies Springer

[28] R. Orji 2017 Towards personality-driven persuasive health games and gamified systems. Proceedings of SIGCHI Conference on 2017

[29] R. Orji 2017 Towards Personality-driven Persuasive Health Games and Gamified Systems. Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems - CHI ’17(New York, New York, USA 2017)1015 1027

[30] A.J. RohmV. Swaminathan 2004 A typology of online shoppers based on shopping motivations. Journal of Business Research 57 7(2004 748 757 DOI:https://doi.org/10.1016/S0148-296302)00351-X

[31] G. Sanchez 2013 PLS path modeling with R Berkeley Trowchez Editions 2013

[32] D.P. SchmittP. 2008 Why can’t a man be more like a woman? Sex differences in Big Five personality traits across 55 cultures. Journal of Personality and Social Psychology 94 1(2008 168 182 DOI:https://doi.org/10.1037/0022-3514.94.1.168

[33] K. Wong 2013 Partial least squares structural equation modeling (PLS-SEM) techniques using SmartPLS. Marketing Bulletin 24(2013

[34] W.-Y. WuC.-C. Ke 2016 An Online Shopping Behavior Model Integrating Personality Traits, Perceived Risk, and Technology Acceptance. Social Behavior and Personality: an international journal 44 3(Apr. 2016 85 97 DOI:https://doi.org/10.2224/sbp.2015.43.1.85

[35] G. Zimet 1988 The multidimensional scale of perceived social support. Journal of personality 1988

[36] 2011 How to win online: Advanced personalization in e-commerce; An Oracle white paper

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Influence of Personality, Shopper type and Social Support on the Consumers’ Need for Status and Continuance Intention in E-commerce

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