Information quality analysis of online content

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Information quality analysis of online content

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Author(s): Jessica Muirhead ¹

Publication date (Print): July 2018

Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)

Conference theme: Human Computer Interaction Conference

Conference date: 4 - 6 July 2018

Keywords: DeLone-McLean model, information quality, information systems, online content

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Jessica Muirhead

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Publication date: July 2018

Publication date (Print): July 2018

Pages: 1-5

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[0001]Centre for Digital Business, University of Salford M5 4WT UK

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DOI: 10.14236/ewic/HCI2018.193

SO-VID: 2d14bcb3-f2d0-4265-8a90-906b0f4fb1bd

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This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference

Conference acronym: HCI

Conference number: 32

Conference location: Belfast, UK

Conference date: 4 - 6 July 2018

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Human Computer Interaction Conference

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1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2018.193

Self URI (journal page): https://ewic.bcs.org/

REFERENCES

R. L. BaskervilleA. T. Wood-Harper 1996 “A critical perspective on action research as a method for information systems research” In: Journal of information Technology 11 3 235 246
S. Bødker 1998 “Understanding representation in design” In: Human-Computer Interaction 13 2 107 125
J. A. CastañedaF. Muñoz-LeivaT. Luque 2007 “Web Acceptance Model (WAM): Moderating effects of user experience” In: Information & management 44 4 384 396
P. Checkland 1981 Systems Thinking, Systems Practice Wiley
P. Checkland 1991 “From framework through experience to learning: the essential nature of action research” In: Information Systems Research: Contemporary Approaches and Emergent Traditions 1 7
W. H. DeLoneE. R. McLean 1992 “Information systems success: The quest for the dependent variable” In: Information systems research 3 1 60 95
W. H. DeLoneE. R. McLean 2003 “The DeLone and McLean model of information systems success: a ten-year update” In: Journal of management information systems 19 4 9 30
J. Goodman-DeaneP. LangdonS. ClarkeP. Clarkson 2008 “User involvement and user data: a framework to help designers to select appropriate methods” In: Designing inclusive futures Springer 23 34
C. GunawardenaD. H. Brown 2007 “IS initiatives in the vocational and technical education sector of developing Asian countries: a systems approach to the management of project intervention processes” In: The Electronic Journal of Information Systems in Developing Countries 30 1 19
K. HoD. Sculli 1994 “Organizational theory and soft systems methodologies” In: Journal of Management Development 13 7 47 58
ISO 9241-210 2010 Ergonomics of human-system interaction Part 210: Human-centred design for interactive systems International Organization for Standardization
ISO TR 16982 2002 Usability methods supporting human-centred design. International Organization for Standardization
J. S. KandariE. C. JonesF. F.-H. NahR. R. Bishu 2011a “Information quality on the world wide web: A framework to measure and its validation” In: Proceedings of the 17th International Conference on Information Systems Analysis and Synthesis
J. S. KandariE. C. JonesF. F.-H. NahR. R. Bishu 2011b “Information quality on the world wide web: development of a framework” In: International Journal of Information Quality 2 4 324 343
C. LiuK. P. Arnett 2000 “Exploring the factors associated with Web site success in the context of electronic commerce” In: Information & management 38 1 23 33
B. López-MesaN. Bylund 2011 “A study of the use of concept selection methods from inside a company” In: Research in Engineering Design 22 1 7 27
C. H. MawhinneyA. L. Lederer 1990 “A study of personal computer utilization by managers” In: Information & Management 18 5 243 253
M. G. MorrisA. Dillon 1997 “How user perceptions influence software use” In: IEEE software 14 4 58 65
F. NaumannC. Rolker 2005 Assessment methods for information quality criteria.Humboldt-Universitat zu Berlin, Mathematisch-Naturwissenschaftliche Fakultat II, Institut fur Informatik URL: http://edoc.hu-berlin.de/bitstream/handle/18452/3093/138.pdf (visited on 2018-04-10)
W. J. Orlikowski 1992 “The duality of technology: Rethinking the concept of technology in organizations” In: Organization science 3 3 398 427
S. PetterW. H. DeLoneE. R. McLean 2008 “Measuring information systems success: models, dimensions, measures, and inter relationships” In: European journal of information systems 17 3 236 263
T. S. TeoV. K. LimR. Y. Lai 1999 “Intrinsic and extrinsic motivation in Internet usage” In: Omega 27 1 25 37
W3C 2008 Web content accessibility guidelines (WCAG) 2.0 URL: http://www.w3c.org/TR/2008/REC-WCAG20-20081211 (visited on 2018-01-07)
S. WalkerA. BlackC. Carey 2013 GOV. UK content principles: conventions and research background URL: http://www.gov.uk/government/publications/govuk-content-principles-conventions-and-research-background (visited on 2018-01-18)

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[1] R. L. BaskervilleA. T. Wood-Harper 1996 “A critical perspective on action research as a method for information systems research” In: Journal of information Technology 11 3 235 246

[2] S. Bødker 1998 “Understanding representation in design” In: Human-Computer Interaction 13 2 107 125

[3] J. A. CastañedaF. Muñoz-LeivaT. Luque 2007 “Web Acceptance Model (WAM): Moderating effects of user experience” In: Information & management 44 4 384 396

[4] P. Checkland 1981 Systems Thinking, Systems Practice Wiley

[5] P. Checkland 1991 “From framework through experience to learning: the essential nature of action research” In: Information Systems Research: Contemporary Approaches and Emergent Traditions 1 7

[6] W. H. DeLoneE. R. McLean 1992 “Information systems success: The quest for the dependent variable” In: Information systems research 3 1 60 95

[7] W. H. DeLoneE. R. McLean 2003 “The DeLone and McLean model of information systems success: a ten-year update” In: Journal of management information systems 19 4 9 30

[8] J. Goodman-DeaneP. LangdonS. ClarkeP. Clarkson 2008 “User involvement and user data: a framework to help designers to select appropriate methods” In: Designing inclusive futures Springer 23 34

[9] C. GunawardenaD. H. Brown 2007 “IS initiatives in the vocational and technical education sector of developing Asian countries: a systems approach to the management of project intervention processes” In: The Electronic Journal of Information Systems in Developing Countries 30 1 19

[10] K. HoD. Sculli 1994 “Organizational theory and soft systems methodologies” In: Journal of Management Development 13 7 47 58

[11] ISO 9241-210 2010 Ergonomics of human-system interaction Part 210: Human-centred design for interactive systems International Organization for Standardization

[12] ISO TR 16982 2002 Usability methods supporting human-centred design. International Organization for Standardization

[13] J. S. KandariE. C. JonesF. F.-H. NahR. R. Bishu 2011a “Information quality on the world wide web: A framework to measure and its validation” In: Proceedings of the 17th International Conference on Information Systems Analysis and Synthesis

[14] J. S. KandariE. C. JonesF. F.-H. NahR. R. Bishu 2011b “Information quality on the world wide web: development of a framework” In: International Journal of Information Quality 2 4 324 343

[15] C. LiuK. P. Arnett 2000 “Exploring the factors associated with Web site success in the context of electronic commerce” In: Information & management 38 1 23 33

[16] B. López-MesaN. Bylund 2011 “A study of the use of concept selection methods from inside a company” In: Research in Engineering Design 22 1 7 27

[17] C. H. MawhinneyA. L. Lederer 1990 “A study of personal computer utilization by managers” In: Information & Management 18 5 243 253

[18] M. G. MorrisA. Dillon 1997 “How user perceptions influence software use” In: IEEE software 14 4 58 65

[19] F. NaumannC. Rolker 2005 Assessment methods for information quality criteria.Humboldt-Universitat zu Berlin, Mathematisch-Naturwissenschaftliche Fakultat II, Institut fur Informatik URL: http://edoc.hu-berlin.de/bitstream/handle/18452/3093/138.pdf (visited on 2018-04-10)

[20] W. J. Orlikowski 1992 “The duality of technology: Rethinking the concept of technology in organizations” In: Organization science 3 3 398 427

[21] S. PetterW. H. DeLoneE. R. McLean 2008 “Measuring information systems success: models, dimensions, measures, and inter relationships” In: European journal of information systems 17 3 236 263

[22] T. S. TeoV. K. LimR. Y. Lai 1999 “Intrinsic and extrinsic motivation in Internet usage” In: Omega 27 1 25 37

[23] W3C 2008 Web content accessibility guidelines (WCAG) 2.0 URL: http://www.w3c.org/TR/2008/REC-WCAG20-20081211 (visited on 2018-01-07)

[24] S. WalkerA. BlackC. Carey 2013 GOV. UK content principles: conventions and research background URL: http://www.gov.uk/government/publications/govuk-content-principles-conventions-and-research-background (visited on 2018-01-18)

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