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      UK Computing Summit 2025: Navigating change (surviving and beyond) - 29-30 April @ Sheffield Hallam University - Register here.

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      Design for Distinct User Groups: A Case Study of User-Centered Methods.

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      proceedings-article
      Author(s): 1 , 1 , 1 , 1
      Publication date (Print):
      Conference name: Proceedings of the 30th International BCS Human Computer Interaction Conference (HCI)
      Conference theme: Fusion
      Conference date: 11 - 15 July 2016
      Keywords: User experience, Customer experience, User-Centered Design, Case Study
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            Abstract

            Content

            Author and article information

            Contributors
            Andrea Schneider
            Michael Schmidt
            Beat Vollenwyder
            Eva Siegenthaler
            Conference
            Publication date: July 2016
            Publication date (Print): July 2016
            Pages: 1-3
            Affiliations
            [0001]Swiss Federal Railways

            CH-3000 Bern
            Article
            DOI: 10.14236/ewic/HCI2016.92
            SO-VID: b47c7e92-6937-4ea1-a7f0-930054446213
            Copyright © © Schneider et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2016 Conference Fusion, Bournemouth, UK
            License:

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Conference name: Proceedings of the 30th International BCS Human Computer Interaction Conference
            Conference acronym: HCI
            Conference number: 30
            Conference location: Bournemouth University, Poole, UK
            Conference date: 11 - 15 July 2016
            Conference sponsor: Electronic Workshops in Computing (eWiC)
            Conference theme: Fusion
            History
            Product

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2016.92
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Series title: Electronic Workshops in Computing

            ScienceOpen disciplines: Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            Keywords: User experience,Customer experience,User-Centered Design,Case Study

            REFERENCES

            1. 2004 User-centered design. Bainbridge, W. Encyclopedia of Human-Computer Interaction Thousand Oaks: Sage Publications 37 4 445 456

            2. 1996 Observation as a technique for usability evaluation Usability Evaluation in Industry London Taylor & Francis 85 94

            3. 2010 About face: Interface-und Interaction-Design MITP-Verlags GmbH & Co. KG

            4. 2016 UX Redefined Springer New York

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