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      Humor Functions Within Crime Scene Investigations: Group Dynamics, Stress, and the Negotiation of Emotions

      Police Quarterly
      SAGE Publications

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          'Engineering Humour': Masculinity, Joking and Conflict in Shop-floor Relations

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            Organizational citizenship behavior in work groups: a group norms approach.

            Although the relationship between unit-level organizational citizenship behavior (OCB) and unit outcomes has been well established in recent years, the conceptual development of OCB at the unit level of analysis has not been adequately addressed. In an effort to fill this conceptual gap and to spur future research, the authors apply the literature on group norms to the concept of OCB. The resulting framework suggests a cyclical relationship between individual- and group-level processes and ultimately offers an explanation for how OCB norms are established and maintained in work groups. The authors demonstrate how this framework incorporates past research on the relationship between unit-level OCB and unit outcomes and how it extends previous research by suggesting multiple directions for future efforts related to unit-level OCB.
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              ‘Subterranean Worksick Blues’: Humour as Subversion in Two Call Centres

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                Author and article information

                Journal
                Police Quarterly
                Police Quarterly
                SAGE Publications
                1098-6111
                1552-745X
                April 21 2014
                May 11 2014
                : 17
                : 2
                : 127-149
                Article
                10.1177/1098611114531418
                d85aef21-4317-4ba4-a2db-ca6b80e096de
                © 2014

                http://journals.sagepub.com/page/policies/text-and-data-mining-license

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