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      Changes in the communicative skills of young people as a result of a communication training Translated title: Alterações das habilidades comunicativas de adolescentes como resultado de um treinamento em comunicação

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          ABSTRACT

          Purpose

          To analyze the effect of communication training developed for adolescents on the youth’s communication skills.

          Methods

          Forty-one young people participated in the study and were divided into two groups. Group I received intervention - communication training for five weeks; Group II - were guided on the importance of voice for communication. Participants had their communication skills assessed before/after interventions through a self-administered questionnaire, answered by the participant and parents. Both groups had oral presentations recorded on video, which were analyzed by speech therapists through the evaluation of the communication profile, listing the aspects that should be observed as a point of strength/opportunity for improvement. Association between qualitative variables was assessed using Fischer’s exact test, Pearson’s chi-square test, McNemar’s test, and McNemar-Bowker’s test. To compare groups, paired t-test and t-test for independent samples, p level <0.05, were used.

          Results

          The analysis of questionnaires showed improvement in GI in two of the four skills assessed and no difference for GII. The video evaluations showed a significant difference between the groups in terms of eye contact and speech velocity.

          Conclusion

          This study points out that the communication training method applied to young people might improve communicative skills, providing some insights into their communication strengths and potential areas for development.

          RESUMO

          Objetivo

          Analisar o efeito de um treinamento em comunicação desenvolvido para adolescentes nas habilidades comunicativas dos jovens.

          Método

          Quarenta e um jovens participaram do estudo divididos em dois grupos. Grupo I – treinamento de comunicação por duas semanas; Grupo II – palestra sobre importância da voz. Os participantes tiveram suas habilidades comunicativas avaliadas antes e após as intervenções mediante questionário autoaplicado respondido pelos jovens e seus pais. Ambos os grupos tiveram apresentações orais gravadas antes e após as intervenções, que foram avaliadas por fonoaudiólogos através de questionário, listando características da comunicação. A associação entre variáveis qualitativas foi verificada usando teste exato de Fisher, qui-quadrado de Pearson, teste de McNemar e teste de McNemar-Bowker. Para comparação entre os grupos, foram usados teste t para amostras pareadas e teste t para amostras independentes com nível de significância de 95%.

          Resultados

          A análise dos questionários mostrou melhora do Grupo I em duas das quatro habilidades avaliadas, não havendo diferença no Grupo II. A avalição dos vídeos mostrou diferença significativa entre os grupos no contato visual e na velocidade da fala.

          Conclusão

          O estudo mostrou que o método de treinamento de comunicação aplicado aos jovens, melhorou habilidades comunicativas, fornecendo autoconhecimento sobre seus pontos fortes e pontos que podem ser melhorados.

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          Most cited references25

          • Record: found
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          Effective training strategies for teaching communication skills to physicians: an overview of systematic reviews.

          Physicians need good communication skills to communicate effectively with patients. The objective of this review was to identify effective training strategies for teaching communication skills to qualified physicians. PubMED, PsycINFO, CINAHL, and COCHRANE were searched in October 2008 and in March 2009. Two authors independently selected relevant reviews and assessed their methodological quality with AMSTAR. Summary tables were constructed for data-synthesis, and results were linked to outcome measures. As a result, conclusions about the effectiveness of communication skills training strategies for physicians could be drawn. Twelve systematic reviews on communication skills training programmes for physicians were identified. Some focused on specific training strategies, whereas others emphasized a more general approach with mixed strategies. Training programmes were effective if they lasted for at least one day, were learner-centred, and focused on practising skills. The best training strategies within the programmes included role-play, feedback, and small group discussions. Training programmes should include active, practice-oriented strategies. Oral presentations on communication skills, modelling, and written information should only be used as supportive strategies. To be able to compare the effectiveness of training programmes more easily in the future, general agreement on outcome measures has to be established. Copyright © 2010 Elsevier Ireland Ltd. All rights reserved.
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            The effect of training in communication skills on medical doctors' and nurses' self-efficacy. A randomized controlled trial.

            To investigate the effect of communication skills training on doctors' and nurses' self-efficacy, to explore how training courses influence the initial experience of self-efficacy and to identify determinants of health professionals' self-efficacy. The study was conducted as a randomized trial. Clinicians in the intervention group received a 5 day communication course and the control group received no intervention. The impact of the intervention was evaluated by means of questionnaires measuring the effect of communication courses on changes in doctors' and nurses' self-efficacy. Clinicians who participated in the communication course improved their self-efficacy for specific communication tasks with up to 37%. The improvements remained constant for the following 6 months. The training course did not influence the initial experience of self-efficacy. Communication skills training can improve clinicians' evaluation of his or her ability to perform a specific communication task - measured as self-efficacy. Communication courses can be used to improve doctors' and nurses' ability to perform some of the essential communicative demands they are facing in daily praxis.
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              • Record: found
              • Abstract: found
              • Article: not found

              Communication skills training increases self-efficacy of health care professionals.

              Despite the knowledge of good communication as a precondition for optimal care and treatment in health care, serious communication problems are still experienced by patients as well as by health care professionals. An orthopedic surgery department initiated a 3-day communication skills training course for all staff members expecting an increase in patient-centeredness in communication and more respectful intercollegial communication. The aim of this study was to investigate the impact of this training course on participants' self-efficacy with a focus on communication with both colleagues and patients.
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                Author and article information

                Contributors
                Role: performed the on-the-job trainingRole: data collection and tabulationRole: preparation of the final text
                Role: participated in the elaboration of the research methodologyRole: analysis and interpretation of dataRole: elaboration of the final text
                Role: participated in the elaboration of the research methodologyRole: analysis and interpretation of dataRole: elaboration of the final text
                Journal
                Codas
                Codas
                codas
                CoDAS
                Sociedade Brasileira de Fonoaudiologia
                2317-1782
                01 September 2023
                2023
                : 35
                : 5
                : e20220041
                Affiliations
                [1 ] originalLaboratório de Ensino e Pesquisa em Otorrinolaringologia, Universidade de Brasília - Brasília (DF), Brasil.
                [2 ] originalInstituto de Gestão Estratégica em Saúde, Hospital de Base do Distrito Federal - Brasília (DF), Brasil.
                Author notes

                Conflict of interests: the training method was developed by the first author of the research.

                Correspondence address: Maria Lucia Graziano Magalhães Torres Laboratório de Ensino e Pesquisa em Otorrinolaringologia, Universidade de Brasília - UnB QI 25 lote 2, 414, Guará II, Brasília (DF), Brasil, CEP: 71060-252. E-mail: mluciagmtorres@ 123456gmail.com
                Author information
                http://orcid.org/0000-0002-4221-5507
                http://orcid.org/0000-0001-7611-1303
                http://orcid.org/0000-0002-3275-0477
                Article
                codasAO20220041 00307
                10.1590/2317-1782/20232022041
                10546987
                37672409
                2962bb55-e5cf-465c-993c-8a03d3ec67c5

                This is an Open Access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

                History
                : 10 February 2022
                : 28 August 2022
                Page count
                Figures: 0, Tables: 5, Equations: 0, References: 22
                Categories
                Original Article

                communication,communication course,teenagers,training,skills,comunicação,curso de comunicação,adolescentes,treinamento,habilidades

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